![]() Ledger live update not working update#I think it was because iĭid not update windows before the 2.0.0 update :( i will try on a different ![]() Reinstalled ledger live and i get the same error. Hey i uninstalled the app and deleted the Ledger Live folder in appdata. Reply to this email directly, view it on GitHub You are receiving this because you commented. Usually under C:\Users\\AppData\Roaming\Ledger Live ) ![]() Live* (NB: which is not the installation folder) – it should work if you The folder that is saved by Ledger Live at *%APPDATA%\Roaming\Ledger One thing you can attempt is to remove (or rename) the folder of the Reproduce the problem so we can understand what bug there is to fix. Special computer? related to the OS? related to an antivirus? related toĪccounts you could have before upgrading?). Ideally we need to identify what is the "common denominator" (is it No one in the team can reproduce the issue (we tried on various computersĪnd we were not able to reproduce the issue) Welcomed to try to help on this topic because our current struggle is that *This is our highest priority of bug to fixed.* Sadly, this issue wentĬompletely unnoticed during our internal QA testing as well as our beta Anyone technical is welcomed to try to help on this topic because our current struggle is that no one in the team can reproduce the issue (we tried on various computers and we were not able to reproduce the issue) Sadly, this issue went completely unnoticed during our internal QA testing as well as our beta program testing. This is our highest priority of bug to fixed. Otherwise if you see hidden files, it's usually under C:\Users\\AppData\Roaming\Ledger Live ) The folder that is saved by Ledger Live at %APPDATA%\Roaming\Ledger Live (NB: which is not the installation folder) – it should work if you paste that in a file browser. One thing you can attempt is to remove (or rename) the folder of the "Ledger Live" user data. ![]() We usually need a way to reproduce the problem so we can understand what bug there is to fix. Ideally we need to identify what is the "common denominator" (is it special computer? related to the OS? related to an antivirus? related to accounts you could have before upgrading?). Providing logs could help usĬould you send your logs (SAVE on the error screen) to our support team and mention this github issue? ? ( alternatively if you don't want to send the logs, you can see the JSON yourself on ) Technical investigation are welcomed Underlying reason is it can't seem to load ledger-core-node.node file. this issue only track Windows, for Linux, please check status on #2670 Please follow this troubleshooting to solve it for now: Status: the bug has been fixed and will be deployed in our next release. ![]()
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